Shipping policy
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods & Delivery Time
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Tracking included |
| Expedited Shipping | 2–5 business days | Tracking included, additional cost applies |
| International Shipping | 10–20 business days | Customs delays may occur |
Delivery times are estimates and may vary depending on location, carrier, or customs procedures.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on the carrier’s website or through your NMN account.
5. Lost or Damaged Items
- NMN is not responsible for delays caused by the carrier or customs.
- If your order is lost or arrives damaged, contact us at [support@nmn.com] within 7 days of delivery. We will assist in filing a claim and arranging a replacement if applicable.
6. International Shipping
- We offer FREE shipping worldwide